Singapore Airlines (SIA) and Vistara, a joint venture between Tata Sons Private Limited and SIA, have signed a Commercial Cooperation Framework Agreement. This agreement will further strengthen SIA’s and Vistara’s existing partnership. The partnership will enable them to offer seamless services to their customers by harmonising efforts in firstly, capacity planning. Secondly, sales, marketing & joint fare products. Lastly, in customer services and operations.
SIA Vistara Agreement since 2017
The agreement is an extension of a codeshare partnership that came into effect in 2017. Strengthening the partnership between both airlines will allow further synergies on services between Singapore and India. This partnership will also improve service for key regions of South East Asia, Australia and New Zealand. This is important as the aviation industry recovers from the impact of the Covid-19 pandemic. The agreement is subject to regulatory approval in Singapore.
Ms JoAnn Tan, Acting Senior Vice President Marketing Planning, SIA, said: “By bolstering our partnership, both airlines can work together to provide additional options for our customers. It also reflects the importance of the Indian market to SIA. Above all, it illustrates our commitment to grow our network in the coming years.”
Mr. Leslie Thng, Chief Executive Officer, Vistara said: “We are thrilled to further strengthen our partnership with Singapore Airlines. The intent is reflective of our deep-rooted commitment to providing our customers with the finest and the most convenient way to fly across the world with the consistency of a five-star travel experience. This is in line with our long-term growth plan of expanding Vistara’s global presence”.
Vistara is India’s highest-rated airline on Skytrax and TripAdvisor, and has been the winner of several ‘Best Airline’ awards. In a short span of five years, Vistara has raised the bar for operations and service delivery in the Indian aviation industry. In conclusion, Vistara has been offering an unparalleled flying experience to travellers.